Canopy
MeeOpp (HK)

MeeOpp - Customer Success Specialist

Mid Level
Hong Kong
Customer Success Specialist
Back to Jobs

About Us

MeeOpp is an education technology startup building a cutting-edge personalised learning system for students. Our goal is to maximise the potential of every student through the use of technology. We are rapidly expanding and would be delighted to meet individuals who share our vision and enthusiasm.

Who we're looking for

As a Customer Success Specialist joining a high-paced and fast growing EdTech Start-Up, we are looking for someone who can quickly adapt and take ownership with tasks at hand. With exciting growth opportunities ahead, we are looking for a passionate individual who is optimistic and ready to be a part of an expanding team.

What you will be doing
  • Provide full-spectrum management and support for key accounts such as: communication, call-notes, follow-ups and administrative support
  • Maintain relationships with existing key accounts
  • Assisting in communications, obtaining further information when needed, facilitating any deeper integrations and grasping upsell and cross-sell
    opportunities, organising and anticipating follow-up
  • Write clear marketing communications to promote products and services to our users
  • Identify new opportunities with existing users
  • Produce reports
Who you are
  • 3-5 years relevant working experience
  • Highly-organised and client-focused
  • Excellent verbal and written skills in English and Cantonese
  • Passionate about making a change
  • Able to handle constant change in a start-up environment
  • Experience in copywriting and producing marketing materials
  • Familiar with excel
  • Self-motivated with a strong sense of responsibility
  • Sales support and marketing background are a plus!
  • Any experience in education is a plus!
  • Passionate about technology is a plus!

Language requirements:

  • English fluency
  • Mandarin fluency
  • Cantonese fluency a plus
What we offer
  • Medical insurance
  • Dental insurance
  • Performance bonus
  • Mentor and coaching from a senior team

Sign in to Happyer

Help us Complete Your Profile

What's your full name?

What's your current position?

Please fill in all name and position fields.
Next

What is your current status

What is your career goal?

You can choose more than one goal

Learn new skills
Make a major career switch
Land a (new) job
Not totally sure...

Receive job alert emails

Please select your status and at least one career goal.
Next

Where would you like to work?

You can choose more than one location

I want to work in

What are you looking for next?

It’s okay if you’re not sure. We got you covered no matter what.

Please select at least one location, pick your experience level, and your career path in order to continue.
Next
Success! Your application is on it's way
.

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume
Bonham Strand
Interested in working at
MeeOpp (HK)
?

Related Positions

Oursky Limited

Oursky Limited - Customer Success

Customer Success
Hong Kong
MeeOpp (HK)

MeeOpp - Customer Success Specialist

Customer Success Specialist
Hong Kong
Papabo (HK)

Papabo (HK) - Customer Success Specialist

Customer Success Specialist
Hong Kong