WeLab - Senior Manager, Business Control - WeLab Bank

Senior Level

Hong Kong

Senior Manager, Business Control

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About Us

WeLab aims to bring joy to everyone’s financial journey. We strive to improve people’s lives by reinventing financial services through game-changing technology. We put our people first, whether it’s our customers or our employees. As the only homegrown Hong Kong fintech to receive a virtual banking license, we aim to reinvent and redefine the banking experience by building a bank we love.

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Who we're looking for

We are looking for a Senior Manager, Business Control to join our WeLab Bank team

What you will be doing

Define and continually reassess key risk indicators and control measures to support an evolving business and regulatory environment
Perform and validate gap analysis of regulatory circulars against the established guideline to ensure business compliance
Work with compliance to ensure awareness of all applicable regulatory requirements and ensure appropriate coverage exists across different lines of business
Conduct independent review on operations to validate the effectiveness of key controls in the execution
Perform root causes analysis on identified issues/ lapses and deploy appropriate corrective actions to enhance the control effectiveness
Lead and participate in various control projects, system and process enhancement to ensure the effective controls assurance
Oversee and coordinate Business Contingency Plan formulation and respective drill
Oversee complaint handling process of Operation teams, responsible for reviewing and implementing the relevant policy.
Drive together with various operation teams to implement efficiency gain projects

Who you are

About you:

You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
You are comfortable with ambiguity and extremely resourceful (in your past life you could've been a detective)
You always find a way to get things done without sacrificing the quality of your work, integrity and values. No task is off limits for you.
You are humble and prioritize the success of the team over your own with an eagerness to help those around you
You don't shy away from challenges and have the ability to bounce back from setbacks

What is required and what we’re looking for:

Degree holder in Business Administration, Operations Management or equivalent disciplines
Minimum of 10 years’ experience in operational risk or audit discipline
Sound knowledge of HKMA regulatory requirements
Strong sense of risk and control awareness
Organized, responsible and keen for improvement opportunity
Good communication and problem-solving skills
Good verbal and written English and Chinese

What we offer

Competitive salary
Learning and development stipend, because we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
Work hard and laugh lots (chicken wings and french toast, etc.) with a high-performing, fun and diverse team
Happiness Dollars for spending on anything that makes you happy
Coffee stipend
Conveniently located office surrounded by diverse and delicious lunch options
Lively office with gaming consoles and a ping pong table
Fun extracurricular activities with your colleagues like hiking, yoga, badminton, wine tasting, dragon boat racing, rock climbing, etc.
Employee referral bonuses