WeLab - Digital Product Manager - WeLab Bank

Mid Level

Hong Kong

Digital Product Manager - WeLab Bank

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About Us

WeLab aims to bring joy to everyone’s financial journey. We strive to improve people’s lives by reinventing financial services through game-changing technology. We put our people first, whether it’s our customers or our employees.

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Who we're looking for

We are looking for an energetic Digital Product Manager to join our WeLab Bank team.

What you will be doing

Develop delightful customer journeys to contextually deliver our products
End to end of user experience, from customer research, ideation, product development, to executing, managing and optimizing your products
Act as voice of the customer
Ability to see the big picture while developing strong domain knowledge within your products/features. Able to successfully prioritize stories that fit towards the overall value proposition. Serve as a subject matter expert within key business and supporting processes/systems
Work with the team in strategic development, ongoing refinement and refinement of product roadmap
Work with UI/UX designers to develop sketches, prototypes and mockups for rapid lean testing
Work with Community and Marketing to develop content and copywriting for products
Ensure our product suite complies with relevant banking and data privacy regulations

Who you are

About you:

You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
You are comfortable with ambiguity and extremely resourceful (in your past life you could've been a detective)
You always find a way to get things done without sacrificing the quality of your work, integrity and values. No task is off limits for you.
You are humble and prioritize the success of the team over your own with an eagerness to help those around you
You don't shy away from challenges and have the ability to bounce back from setbacks

What you’ll do and what success looks like in this role:

5-10 years of product management in digital banking, eCommerce or consumer apps
Mobile and digital experience – defining user experiences optimized for mobile/digital delivery
Experience with banking, financial or investment products is strongly valued
Strong entrepreneurial streak with a blend of technical and business savviness
Digitally savvy with strong interest in mobile and Fintech trends
Strong communication skills and ability to influence counterparts/stakeholders at various levels
A naturally curious mind
Experience in Agile development is strongly valued
Fluency in English and either Mandarin or Cantonese
Bachelor’s degree in a technical or social discipline (finance, engineering, sciences, psychology, sociology etc)

What we offer

Competitive salary
Learning and development stipend, because we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
Work hard and laugh lots (chicken wings and french toast, etc.) with a high-performing, fun and diverse team
Weekly afternoon teas and fully stocked fridge
Coffee stipend
Conveniently located office surrounded by diverse and delicious lunch options
Lively office with gaming consoles and a ping pong table
Fun extracurricular activities with your colleagues like hiking, yoga, badminton, wine tasting, dragon boat racing, rock climbing, etc.
Employee referral bonuses